Shipping Policy
We take great care in preparing and delivering each order. Below you’ll find details on our shipping process, timelines, and what to expect once your order has been placed.
Order Processing
All orders are processed within 1–3 business days. Orders placed on weekends or holidays will be processed on the next business day.
Once your order has shipped, you will receive a confirmation email with tracking information.
Shipping Destinations
We currently ship to select domestic and international destinations. Available shipping options, rates, and estimated delivery times will be displayed at checkout based on your location.
Delivery Timeframes
Delivery times vary depending on your shipping address and selected shipping method. Please note that delivery timelines are estimates and may be affected by factors beyond our control, including carrier delays or customs processing.
International Shipping
International orders may be subject to customs duties, taxes, or import fees determined by the destination country. These charges are not included in your order total and are the responsibility of the recipient.
Shipping Delays
While we make every effort to ensure timely delivery, occasional delays may occur due to carrier issues, weather conditions, or peak shipping periods. We appreciate your patience and understanding in these instances.
Incorrect or Incomplete Addresses
Please ensure that your shipping address is entered accurately at checkout. We are not responsible for delays or delivery issues resulting from incorrect or incomplete address information.
Lost or Stolen Packages
Once an order has been marked as delivered by the carrier, responsibility for the package transfers to the recipient. If you believe your package has been lost or misdelivered, please contact us promptly so we can assist in coordinating with the carrier.
Questions About Shipping?
If you have questions regarding your order or shipping details, please contact us at JGFantasyJewels@gmail.com or visit our Contact page. Our team is happy to assist.